2024 marks Pamela Bergsten’s 30th year in the life insurance industry. As a seasoned underwriting professional, she has worked in the direct, reinsurance, and retrocession markets. Currently, she is the Vice President, Head of Large Case Unit and Retention Management for RGA. She was previously with Berkshire Hathaway Group, Reinsurance Division as their Divisional Chief Underwriter. In addition, she spent more than 20 years at SCOR Global Life Americas (formerly BMA and Generali USA) in a variety of roles and started her career at Transamerica. Pam has experienced many valuable growth opportunities over the years along with being a mentor, educator, and thought leader in various capacities including policyowner service, case underwriting, underwriting training, manual enhancement, accelerated underwriting, automated underwriting rules refinement, behavioral science, research and development, project management, strategic partnerships, business development, and client relations. She is a Certified FALU, has earned her FLMI and ACS designations, and is also a certified scrum product owner (CSPO). Based on her strong passion for continuing education and professional development, Pam has held numerous volunteer positions within the underwriting community including serving as President of three different organizations – The Western Home Office Underwriters Association (WHOUA), Midwestern Underwriting Conference (MUC), and Kansas City Risk Selectors Club. During her tenure with the Association of Home Office Underwriters (AHOU), she was a Vice President in two different roles: VP Program Development and VP Conference and participated on the program committee for three years. She is a previous Editor-in-Chief of On The Risk and is now the Vice President for the Metropolitan Underwriting Discussion Group (MUD).